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    ValueJig Privacy Policy

    Last Updated: January 2025

    Introduction

    ValueJig, LLC ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Platform.

    1. Information We Collect

    Information You Provide Directly:

    Account Information:

    • Name and email address
    • Company name (optional)
    • Payment information (processed by third-party providers)

    Valuation Inputs:

    • Financial metrics (revenue, EBITDA, etc.)
    • Business characteristics (industry, employees, location)
    • Operational data (customer concentration, growth rates, etc.)
    • Text entered in AI assistant conversations

    Information Collected Automatically:

    Technical Data:

    • IP address, browser type, device information
    • Operating system, referring URLs
    • Pages viewed and navigation patterns

    Cookies: Session cookies, analytics cookies (Google Analytics), and preference cookies

    2. How We Use Your Information

    Service Delivery:

    • Generate valuation ranges and reports
    • Provide AI assistant responses
    • Store and retrieve your saved valuations
    • Process payments and manage subscriptions

    Product Improvement:

    • Train and refine AI models using de-identified data
    • Improve calculation accuracy
    • Develop new features

    Communications: Service announcements, customer support, educational content (if opted in), billing notifications

    3. Information Sharing and Disclosure

    We do NOT sell your personal information.

    We May Share Information With:

    • Service Providers: Payment processors (Stripe), cloud hosting (AWS), analytics (Google Analytics)
    • Legal Requirements: To comply with legal process, enforce Terms, protect rights and safety
    • Business Transfers: In case of acquisition or merger (you will be notified)

    4. Data Retention

    Active Accounts: Information retained while account is active

    Closed Accounts: Account information deleted within 90 days; de-identified data may be retained for model training

    Right to Deletion: You may request deletion of your personal information (see Section 6)

    5. Data Security

    We implement industry-standard security measures:

    • Encryption in transit (TLS/SSL) and at rest
    • Secure database access controls
    • Regular security audits
    • Employee confidentiality agreements

    Limitations: No security system is impenetrable. You are responsible for maintaining the confidentiality of your account credentials.

    6. Your Privacy Rights

    Depending on your location, you may have rights to:

    • Access and Portability: Request a copy of your personal information
    • Correction: Update inaccurate account information
    • Deletion: Request deletion of your personal information
    • Opt-Out: Unsubscribe from marketing emails, disable non-essential cookies

    To Exercise Rights: Email info@valuejig.com. We will respond within 30 days.

    7. California Privacy Rights (CCPA)

    California residents have additional rights including:

    • Right to know what personal information is collected
    • Right to delete personal information
    • Right to opt-out (we do not sell personal information)

    8. Children's Privacy

    ValueJig is not intended for users under 18. We do not knowingly collect information from children.

    9. International Users

    ValueJig is based in the United States. If you access from outside the U.S., your information will be transferred to and processed in the U.S.

    EEA Users: We process your data based on contractual necessity, legitimate interests, and consent. You have rights under GDPR including access, rectification, erasure, and portability.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy periodically. Material changes will be communicated via email and prominent notice on the Platform.

    11. Cookie Policy

    Essential Cookies: Session management, authentication, security (cannot be disabled)

    Analytics Cookies: Google Analytics, usage tracking (can be disabled)

    Preference Cookies: UI settings, saved filters (can be cleared)

    12. Contact Us

    Privacy questions or requests:

    • Email: info@valuejig.com
    • Website: valuejig.com